Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Design and Refine Works closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigates and proposes strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Proposes changes to the technical architecture and d

Strategy Partner with corporate functional leaders and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its viable ap

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Strategy Responsible for assisting in the development of the regional RE strategic plan and its resultant impact on the assigned market. Responsible for the execution of strategies and the development and execution of policies, processes and controls related to all RE disciplines with an emphasis on cost control, image and standardization. Vendor Management Manage regiona

Design and Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical architecture and

Strategy Partner with corporate functional leaders and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its viable ap

Control Testing Lead management and oversight of all regulatory and audit inquiries. Responsible for the coordination and preparation of audit and exam deliverables. Ensure key regulatory and control timelines and required processes and evidence (documents) are tested. Ensure compliance and control findings are reported to management of affected areas. Perform risk analys

Control Testing Lead management and oversight of all regulatory and audit inquiries. Responsible for the coordination and preparation of audit and exam deliverables. Ensure key regulatory and control timelines and required processes and evidence (documents) are tested. Ensure compliance and control findings are reported to management of affected areas. Perform risk analys

Regulatory Compliance Lead and manage corporate wide implementation of new or revised regulatory requirements. Read, analyze, and develop an in depth knowledge of the regulation to determine requirements/mandates. Compliance Subject Matter Expert on regulations within assigned area of responsibility. Provide oversight, recommendations, and direction team members. Assist L

Execute RPO Governance Routines Collaborate and consult with leaders and executive management to develop agendas and materials to support key RPO governance activities. Assist in the execution, monitoring, and reporting of a variety of programs and initiatives included in the RPO. Determine areas of strength or Business Execution opportunity within the defined scope of wo

Participation, consultation, and coordination of business / system requirements. Document and/or solicit requirements for small to medium size projects. Test planning, test script development, test execution, issue resolution and risk management. Interacts with various business systems operations and client areas to determine priorities and assure adequate system and tech

Strategic Advisor Provides overall talent acquisition direction and execution for a business unit(s) in partnership with the Talent Acquisition Manager. Candidate Generation Lead active sourcing and recruiting for qualified candidates utilizing various search tools, processes, and strategy. Assessment Management Ensures processes are completed including screening qualifie

Risk & Control Functional Leadership Focused on establishing and implementing the vision for a new centralized Chief Business Control Office function with over 140 risk and control colleagues. Drives consistency in the control frameworks and standards that are used across Comerica's revenue divisions. Develops and executes on a plan to increase the completeness of the con

Maintain both contractual and book record per Bank policy. Review various reports to ensure accuracy on accruals and adjustments. Review and evaluate complex documentation. Process various types of principle, fees and interest payments collected from customer. Determine various systematic ways to accommodate difficult loans accurately and efficiently. Review and analyze c