It starts with our culture ...

Common sense has never been common.

If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn't just see a number, they'd see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people's lives and offer simple solutions.

That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.

We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.

The Community Engagement and Support Liaison's focus is multifunctional with a focus on building and sustaining authentic long-standing, mutually beneficial, multifaceted community connections, relationships, and partnerships. In this position, you are responsible for planning, creating, and implementing initiatives in alignment with the Bank's core value of Citizenship to further community impact.

Through working with internal and external partners, you will oversee all aspects of community engagement, community relationships and partnerships. You will thread community engagement throughout the organization.

You will utilize marketing principles and sales methods to align with engagement between the two while presenting a positive and professional public image of the Bank within the community. You are also responsible for implementing the Bank's strategic community engagement plan, enhancing our brand/image, effectively managing our outward presence, and working to achieve community business development goals. You must be able to demonstrate tact, resourcefulness, patience, and dedication in a fast-paced environment. Ideally, you will have a proactive growth mindset, ready to propel the business with your innovative approach and meticulous eye for detail. As needed, you will liaise with the marketing team to create compelling content and ensure consistent messaging across platforms.

With the execution of Community engagement, you will also provide the management of the events, as well as for other company meetings, including event logistics, creating agendas as requested, coordination of materials in advance of meetings, and facilitate cross-divisional coordination. You will attend meetings as requested and maintain a solid working knowledge of the Company's structure, key personnel, products and services, and policies and procedures.

Additionally, you will complete a broad variety of administrative tasks including but not limited to managing an extremely active calendar of appointments, meetings, and conference calls, and completing expense reports for senior leadership. You will also compose and prepare confidential correspondence, arrange complex and detailed travel plans, itineraries and agendas, and compile documents for travel-related meetings. You will represent assigned executives in greeting clients, vendors and other visitors; answering their phone lines; organizing and attending Company dinners and other corporate functions including sponsored events as needed. You will use appropriate judgment and knowledge of Company policies and maintain a high level of confidentiality in all matters. You will organize and file corporate documents and other records, and administer and process legal, and vendor invoices.

As needed, you are expected to research, prioritize, and follow up on incoming issues and concerns addressed to the assigned executives, including those of a sensitive or confidential nature. You will determine appropriate course of action, referral, or responses, and provide a bridge for smooth communication between the assigned executives' offices and internal departments and/or clients by demonstrating leadership to maintain credibility, trust and support with senior management staff. You will work closely and effectively with the assigned executives to keep them informed of upcoming commitments and responsibilities and following up appropriately. You will successfully complete critical aspects of deliverables with a hands-on approach, including drafting letters, correspondence and other tasks. Also, you must prioritize conflicting needs, handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures.

All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Minimum Requirements: To be considered for this position, you must possess the following qualifications.

• Associate degree or equivalent combination of education and related work experience.
• 8+ years of relevant work experience.
• Effective organizational and time management skills.
• Strong Microsoft Office skills, including PowerPoint, Word and Excel.

Desired Qualifications: To be considered an ideal candidate, you should possess some of the following qualifications:

• 10 years of relevant experience.
• Bachelor's degree or related field.
• Prior work experience in the banking industry.

Skills and Abilities: Below is a general list of desired skills and abilities; this is not an exhaustive list.

• Proficient in Adobe Acrobat and MS Office applications which include Outlook, Word, Excel, and PowerPoint.
• Exceptional verbal, written and interpersonal communication skills with the ability to clearly and concisely articulate issues, to carry out instructions and instruct others, to generate reports, correspondence and procedures.
• Well developed and proven organizational skills.
• Absolute discretion when dealing with confidential matters.
• Judgment and decision-making ability.
• Demonstrated integrity and ethical standards.
• Accuracy and attention to detail.
• Self-directed and motivated to accomplish tasks, meet objectives and committed timelines.
• Strong client service skills with the ability to interact in a professional manner with both internal and external clients.
• Ability to manage difficult or emotional situations within one's self including managing challenging situations in a professional manner.
• Responsive and flexible; ability to adapt to changes in the work environment and modify approaches or methods to best fit the situation.

Work Environment:

We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following:

• Office setting with traditional hours.
• Standing for extended periods of time (typically no longer than 8 hours).
• Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours).
• Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands, for either extended periods of time or many times throughout the workday.
• Must be able to work additional hours outside routine business hours to the extent necessary.
• Must be able to travel - estimated at 10-20% of the time.

Benefits:

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.

If this is what you believe in, then you're definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future.

• 990 W Broadway, Jackson, WY 83001, USA