Who We Are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care-about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

About the role

The Leasing Specialist is integral in the property's community marketing and sales activities. This role is responsible for providing customer service while working with prospects to help them find the best home that meets their unique needs and guiding them through the application, leasing and move-in processes.

What you'll be doing

• Working with prospective residents to identify their needs and help them find the perfect home.
• Screening qualified applicants in accordance with company policy, Fair Housing regulations and local laws; preparing leases and associated move-in documentation.
• Preparing property for daily showings, including opening/closing model units, available units and amenities.

• Managing the new resident move-in process to ensure a smooth transition into the community.
• Communicating and responding to prospect inquiries and resident concerns in a timely and professional manner.
• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
• Attending and assisting with resident events and activities as required.
• Performing general administrative tasks such as software data entry, filing, typing, and answering phones.

Typical Physical Demands: Regularly use hands to manipulate tools, controls, phones, and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.

Work is performed in an office. Employee frequently interacts directly with community management, facilities management, residents, and other staff members during the workday.

Who we're looking for

• High School Diploma or GED
• Minimum of one year (1) of experience in customer-service related industry.
• Preference may be given to candidates with residential or multifamily leasing experience
• Customer oriented
• Solid communication skills
• Ability to work in a team environment
• Good organizational and time management skills
• Positive attitude
• Detailed orientated.
• Solid computer skills- Microsoft Office Experience- Word, Excel, Outlook. Yardi or property management software experience preferred
• Possession of a valid state issues driver's license and safe driving record are required

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.